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Project Manager Medicaid - Remote %100 ID -1161

Job Description:

The State of North Carolina Department of Health and Human Services (NCDHHS), Division of Information Technology (ITD) seeks an experienced IT Project Communications Specialist to join the Medicaid Enterprise Systems (MES) Program Office (PMO).

This role is 100% remote and candidates across the US are welcomed to apply.

The IT Project Communications Specialist will be responsible for leading/supporting efforts associated with project and program level communications analysis and development, stakeholder analysis, governance management and facilitation, and achieving strategic program communications goals.
The IT Project Communications Specialist will conduct interview assessments with stakeholders, engage project delivery teams and stakeholders to implement and execute communications plans, gather information communications tasks and activities, organize and facilitate formal meetings, design and create written and visual content for distribution to internal and external parties including, but not limited to, internet/intranet, email, print and other communications channels. Interface with business stakeholders may occur daily. The ideal candidate has exceptional facilitation and presentation skills, and is technically savvy with Tableau and Microsoft Office Suite tools.
The ideal candidate has experience facilitating IT governance and can develop governance materials, facilitate governance meetings according to 'Roberts Rules of Order', and maintain excellent rapport with program leaders that participate in the governance forums. Expert knowledge of ITIL, PMBOK and Agile processes is a must in order to manage different aspects of project governance communications. Experience in Organizational Change Management is also preferred

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Total experience in IT Project Communications management

Foundational knowledge and understanding of information technology systems and terminology.

Experience with interpreting complex and detailed technical information and preparing clear, concise communications for non-technical audiences.

Exceptional communication skills with attention to detail and accuracy.

Ability to organize and facilitate meetings in a way that keeps participants focused on objectives and desired outcomes.

Experience in formal content development including long-form and short-form writing on topics related to government.

Proficient knowledge of PMBOK Stakeholder and Communications Management areas and best practices.

Strong interpersonal skills and ability to collaborate with diverse cross-functional teams.

Experience with Agile development methodology, preferably SAFe and/or Scrum

Experience developing healthy relationships with stakeholders to support communications strategies and performance.


Experience supporting internal and external communications and engagement programs.

Experience evaluating results of communication efforts.

Experience with web, graphic and visual design, particularly dashboard design, preferably in Tableau.

Strong proficiency of Microsoft Office Suite and communications management tools, including creative software.

Expert knowledge of ITIL processes


Experience setting up and/or deploying IT governance frameworks

Experience facilitating IT governance meetings

Experience developing IT governance meeting materials

Knowledge of Managed Care, the Medicaid Program, and/or Medicaid Enterprise IT Systems

Experience with HIPAA, PHI, and PII

Knowledge of AP Stylebook and proofreading and editing.

Knowledge of data visualization best-practices.

Public Relations experience a plus.

Organizational Change Management experience
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This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...