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Medical Assistant Front and Back Office- Remote ID-3647

Position Overview:

We are seeking a dedicated and skilled Front and Back Office Medical Assistant to join our growing telehealth practice and work remotely.

This is a part-time position with an expected 15 hours a week. Must be able to have a set schedule:

Key Responsibilities:

Front Office Duties:

  • Greet and check-in patients with professionalism and empathy.
  • Schedule appointments, verify insurance coverage, and update patient records in the electronic health record (EHR) system.
  • Answer incoming calls, manage patient inquiries, and relay messages to providers and staff according to clinical protocol.
  • Assist with intake paperwork and maintain compliance with patient confidentiality and HIPAA standards.
  • Performs all other tasks and projects assigned by the Manager.

Back Office Duties:

  • Obtain and document vital signs, patient history, and other pertinent medical information.
  • Assist with medical documentation, patient follow-ups, and referrals as needed.
  • Performs patient education when appropriate.
  • Provides assistance to healthcare provider when requested.

Requirements:

  • High School Diploma or GED required.
  • Bilingual in Spanish/English required.

Qualifications:

  • Current Medical Assistant Certification (CMA/RMA) preferred.
  • Minimum 1 year of experience as a Medical Assistant in a healthcare setting preferred.
  • Proficiency with electronic health records (EHR) systems, experience with Athena desirable.

Medical Assistant Front and Back Office- Remote ID-3647

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