Live Chat Support Specialist Jobs | Work from Home | Earn $25-$35/hr Helping Clients Online

Our company is currently seeking entry-level website chat support agents to work remotely from home. As a website chat support agent, you will be responsible for responding to customer inquiries through the chat widget on the company’s website.

The website chat support agent is one of the fastest-growing job categories in the world right now. Businesses are looking for people who can begin work right away. No prior experience is required, and full training will be provided.
Duties and Responsibilities
• Respond to customer inquiries through the chat widget on the company’s website
• Assist customers in finding products, services, discounts, and refund policies
• Follow provided steps and instructions
• Provide customers with accurate and helpful information
• Maintain a high level of professionalism and customer service

Requirements
• A device such as a phone, tablet, or laptop, that can access social media and website chat functions
• Ability to work independently
• Availability of… 20+ hours per week
• Reliable internet connection
• Strong communication and interpersonal skills
• Ability to learn quickly and adapt to changes
• Ability to multitask and prioritize tasks

Training

Full training will be provided to all website chat support agents. Training will cover the company’s products, services, discounts, refund policies, and chat support procedures.
Contract Length and Rate

There is no fixed-term contract length for this job, and the rate is $25 – $35 per hour, depending on experience.
Hours per Week and Location

This job requires a commitment of 20 – 40 hours per week and is open to individuals located in the United States who are interested in working remotely.
FAQs About Remote Work

What is remote work?

Remote work is a type of work that allows individuals to work from anywhere without physically being present in an office or a specific location. It can be done from home, a coffee shop, or anywhere with an internet connection.
What are the benefits of remote work?

Remote work offers many benefits, including flexibility, a better work-life balance, and reduced commuting time and expenses. It also allows individuals to work in a comfortable environment that suits their preferences.
What equipment do I need for remote work?

For this specific job, you will need a device such as a phone, tablet, or laptop, that can access social media and website chat functions. You will also need a reliable internet connection.
About Jobtacular.com

Jobtacular.com specializes in providing remote work and work-from-home job opportunities to job seekers across the United States. We understand the importance of work-life balance, and our goal is to connect job seekers with flexible and rewarding job opportunities.

How to Apply

This position requires a short, three-minute online assessment to begin applying. Click the button below to begin the assessment now

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...