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Expeditors International of Washington, Inc. is hiring: Air Export Agent (Night ID-5940

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

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Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Scope of Position: Maintains a heightened level of service to their customers and ensures efficient daily operations for all accounts while exhibiting Expeditors’ culture.

Key Responsibilities:

  • Ensure smooth and timely shipment process flow
  • Ensure accurate and timely data entry into our operational system based on defined metrics
  • Track and trace shipments
  • Provide proactive and clear communication to internal and external customers
  • Ensure accurate and timely client billing, including dispute resolution
  • Understand customer expectation to ensure all the elements of the SOP and KPI’s are met
  • Ensure compliance to company policies and external regulations
  • Complete cross training in order to support team coverage
  • Professionally represent Expeditors to our customers, service providers, and government agencies
  • Continually identify areas to improve efficiency
  • Embrace and adopt technology to optimize their ability to complete their work
  • Achieve standard of 52 hours training per year, including all mandatory trainings
  • Drive and develop customer relationship in order to exceed their expectations
  • Have a sense of urgency, be willing to help by offering solutions

***MUST BE LOCAL***

***Please include a cover letter***

Working Hours: 9:00pm to 05:30am

Working Days: Monday to Friday

Qualifications

  • Fully proficient with various software applications (i.e. MS Office, Lotus Notes)
  • Typing - 30 wpm and 10-key by touch
  • Able to identify opportunities for improvement, suggest such opportunity to management and develop the procedure necessary to implement
  • DG Certification Required
  • Easily adapt to change and function efficiently in a high stress environment
  • Compliance certifications required to perform required duties obtained and maintained
  • An intimate understanding of Export Compliance

Additional Information

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Expected compensation $22.00 to $33.00 per hour.
  • Employee Stock Purchase Plan
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • 401k Plan
  • Training and Professional Development Program
  • All your information will be kept confidential according to EEO guidelines.
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