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Ecommerce Order Processing Support Clerk ID-4637

Job Description

Are you looking for a role in a fast-paced and dynamic work environment? Do you have a passion for providing exceptional customer service? If so, we have an exciting opportunity for you as an Ecommerce Order Processing Support Clerk at Costco Wholesale. In this role, you will play a crucial role in ensuring the efficient processing and fulfillment of online orders, as well as providing support to our valued customers throughout their purchasing journey. To excel in this position, we are seeking individuals with strong attention to detail, excellent communication skills, and a customer-centric mindset. Join our team and be a part of a company that values teamwork, integrity, and a commitment to excellence.

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1.            Efficiently process and fulfill online orders in a timely manner to meet customer expectations.

2.            Provide exceptional customer service by responding promptly to inquiries and resolving any issues or concerns.

3.            Ensure accuracy and attention to detail in order processing to minimize errors and maintain customer satisfaction.

4.            Assist customers throughout their purchasing journey by answering questions, providing product information, and offering solutions.

5.            Collaborate with cross-functional teams, including warehouse and shipping personnel, to ensure smooth and timely order fulfillment.

6.            Maintain a thorough understanding of company policies, procedures, and products to effectively assist customers and resolve any issues.

7.            Continuously monitor and improve order processing procedures to increase efficiency and quality of service.

8.            Communicate effectively with team members and superiors to provide updates, share insights, and address any concerns.

9.            Uphold company values of teamwork, integrity, and commitment to excellence in all interactions and tasks.

10.          Contribute to a positive and dynamic work environment by fostering a customer-centric mindset and promoting collaboration and teamwork.

Where is this job?

This job is located at Peoria, IL, USA

Job Qualifications

•             Excellent Communication And Interpersonal Skills

•             High School Diploma Or Equivalent

•             Minimum Of 1-2 Years Experience In Order Processing Or Customer Service

•             Strong Computer Skills And Proficiency In Microsoft Office Suite

•             Attention To Detail And Ability To Multitask In A Fast-Paced Environment

Required Skills

•             Data Entry

•             Inventory Management

•             Time Management

•             Multitasking

•             Attention to detail

•             customer service

•             Order Processing

•             Order Tracking

•             Problem-Solving

•             Order Fulfillment

•             Shipping And Handling

Soft Skills

•             Communication

•             Conflict Resolution

•             Leadership

•             Time management

•             Critical thinking

•             Teamwork

•             collaboration

•             Adaptability

•             Problem-Solving

•             Empathy

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