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Customer Service with Hungarian - remote work id-1137

You will be working for a technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services. Globally, it has 100 million customers, and over 3 million drivers. You will be reviewing content of a graphic nature, and enforcing policy decisions related to content, handling sensitive and complex issues faced by users to protect the platform and keep them safe. Your Responsibilities: *Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client; *Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client; *Make timely escalations that require special attention in accordance with established procedures and comply with all the orders, instructions, procedures related and complementary to the role; Requirements: *Fluency in Hungarian (must be at least C1) *Communicative level of English ( at least B2) *Ability to communicate clearly and effectively

 

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Benefits and employment: *The first contract for 12 months, It is possible to sign a permanent one after 2 years (or renewing the previous one) *Public and Private health insurance provided by the employer To apply, please send your CV including your full name, phone number, and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...