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Customer Returns Associate - Flexible Hours ID-5796

Job Description

Join our dynamic team at Amazon, where you'll play a key role in making package returns and pickups convenient for our customers. As a Customer Returns Associate, you will deliver exceptional service with a friendly attitude and adaptability in a fast-paced environment. Your tasks will go beyond assisting with orders; you'll engage with customers personally and enhance their experience.

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Key Responsibilities:

  • Receive, pick, and stow customer orders, along with processing returns and preparing items for delivery.
  • Provide assistance by addressing customer inquiries effectively.
  • Resolve customer challenges through thoughtful problem-solving.
  • Maintain a clean, safe, and organized work environment.
  • Oversee responsibilities at your assigned Locker+ location, including opening and closing procedures.
  • Utilize technology like smartphones and handheld devices for sorting, scanning, and preparing orders.
  • Manage truck deliveries efficiently.

Physical Requirements:

  • Ability to lift up to 49 pounds.
  • Capable of standing and walking for shifts lasting up to five hours.
  • Utilize carts, dollies, and other equipment to move items.
  • Ascend and descend stairs, if applicable.

Schedule Flexibility: Work part-time hours between 8:30 a.m. and 9:30 p.m. with varying schedules week-to-week.

What to Expect at Amazon Locker+ Locations:

  • Safety: We prioritize your safety and ensure safe working conditions.
  • Environment: Work in diverse settings, including Whole Foods Market, partner retailers, or warehouse lobbies.
  • Activity Level: Stay active while engaging with customers and managing packages.
  • Comfort: Enjoy a climate-controlled workspace.
  • Dress Code: Relaxed with a focus on safety—comfortable, closed-toe shoes required.

Why You'll Love Working with Us:

  • Enjoy schedule flexibility ideally suited for part-time workers, with shifts from 4 to 20 hours weekly.
  • Choose from various shift options, including weekends and evenings, based on your availability.
  • Benefit from Anytime Pay, allowing you to cash out up to 70% of your earnings right after your shift.

Team and Culture:

  • Be part of an inclusive workplace with diverse programs aimed at supporting every associate.
  • Collaborate within a supportive team environment that fosters growth and development.
  • Gain new skills and learn how to operate the latest Amazon technology.

Advancement Opportunities:

  • Take advantage of various benefits, including health care and savings options.
  • Explore career advancement through free training programs and tuition support.

To be eligible, candidates must be 18 years or older and able to understand and adhere to all job and safety guidelines in English.

If you're ready to take the next step, apply now!

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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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