Industry Private Employment Type Full-time Base Salary $20-$30 Per hour Working Hours 8 Job Location Great Britain Remote work from: GB Description Help us make a big green dent in the universe. We’re on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality. Apple is a tech-led energy business, bringing fairer, greener energy to everyone, and leading the transition to a future powered by renewable sources rather than dirty power. Our tech platform Kraken, and the power of the smart meter, lead the way to a renewable energy future by taking the peak-time strain off the National Grid and enabling a unique consumer-led opportunity to transition to a flexible smart grid. Or in other words, our tech works with smart meters to offer customers cheaper, greener power, when the wind blows and the sun shines, right now. Apple Remote Jobs Customer Support Jobs In UK Our smart meter programme is the hardware backbone of that innovation. We’re building a field force of engineers and support staff to install smart meters alongside other renewable tech such as EV charge points, air source heat pumps and solar panels. We pride ourselves on delivering on the doorstep, the same outrageous customer service that has seen Apple achieve 5-star Trust Pilot ratings (with over 25,000 reviews) and the only energy company to be recommended by Which? six years in a row. Apple Remote Jobs Customer Support Jobs In UK We’re looking for Customer Support Specialists – this is a broad role, involving a spectrum of responsibilities. Your role will focus on ensuring we deliver exceptional service to both our customers and field team. Apple Remote Jobs Customer Support Jobs In UK The Role This is a multi-functional role with customers at the forefront. We need people who are open to the ever changing dynamic of the industry and can adapt and overcome all that comes their way. We have many different teams who carry out a variety of functions, from delivering outstanding customer service to accurately scheduling appointments and supporting our engineers on site. We’re looking for team players who are up for a challenge; who want to work in a start-up environment and who get what a great customer experience is. Taking full responsibility for all issues that you come across, you’ll be delivering end to end customer service. Gone are the days of customers getting stuck in a never ending loop of being transferred between departments. Apple Remote Jobs Customer Support Jobs In UK What you’ll need Successful candidates will be outgoing and have a passion for building strong relationships with customers Apple Remote Jobs Customer Support Jobs In UK You’ll have a strong understanding of how to provide a great customer experience through both written and verbal communication methods You’ll be a passionate team player who wants to work in a collaborative team environment. What we value Communication Flexibility Empathy Organisation Adaptability Details We will invest in your professional training and development! Shifts are 8 hours between 8am – 10pm weekdays, on a rota basis. Weekend shifts occur every 6 weeks, for which you’ll get a weekday off in lieu Salary: £24,300 per year Apple Remote Jobs Customer Support Jobs In UK About Apple Inc. in the UK: Locations: Apple has workplaces, retail locations, and administration focuses all through the UK, including London, Manchester, Birmingham, and other significant urban areas. Retail Presence: Apple works its famous Apple Stores in the UK, offering a large number of Apple items and administrations. Innovation: Apple is known for its development in buyer hardware, programming, and advanced administrations. It constantly creates and delivers new items and programming refreshes. Representative Advantages at Apple (UK): Apple is known for offering a scope of advantages to its representatives in the UK, which can incorporate the accompanying: Cutthroat Remuneration: Apple gives cutthroat pay rates and pay bundles, considering elements like job and experience. Wellbeing and Health: Thorough wellbeing, dental, and vision protection for workers and their families. Retirement Plans: Apple offers 401(k) plans and other retirement reserve funds choices to assist workers with anticipating their monetary future. Representative Stock Buy Plan: Qualified workers might have the chance to buy Apple stock at a rebate. Profession Advancement: Amazing open doors for vocation development inside the organization, including preparing, improvement, and mentorship programs. Taken care of Time: Paid get-away days, occasions, and debilitated leave for balance between serious and fun activities. Item Limits: Apple representatives might get limits on Apple items and adornments. Representative Help Program: Support projects to assist representatives with individual and expert difficulties. Wellbeing Projects: Assets and projects that help worker prosperity and wellbeing. AppleCare: Admittance to AppleCare, which offers specialized help and help to representatives. Advancement Culture: The potential chance to work in a climate zeroed in on development and state of the art innovation. Variety and Consideration: Apple advances variety and incorporation inside its labor force and has a few drives and representative asset gatherings. Instruction Help: A few workers might approach educational cost repayment or instruction help programs.